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Administrative & Operations Support

We take care of the administrative drudgery that stops you from focusing on the big picture.

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We serve these companies:

Project Management

Scheduling and Calendar Management

Organizing meetings, coordinating schedules, and managing appointments.

Task Tracking

Monitoring project progress, updating task lists, and maintaining project timelines.

Communication Coordination

Facilitating communication among team members and stakeholders, ensuring everyone is updated on project developments.

Research and Data Collection

Gathering data or research relevant to ongoing projects.

Report Preparation

Compiling project reports, summarizing progress, and highlighting key metrics.

Documentation Organization

Managing project documents, ensuring they're accessible and well-organized.

Client & Stakeholder Management

CRM Maintenance

Updating and managing client database or CRM software.

Correspondence Management

Handling emails, responding to basic queries, and scheduling client/stakeholder meetings.

Feedback Collection

Gathering feedback from clients and stakeholders about services or products.

Newsletter Creation

Drafting and sending out newsletters to keep clients updated on company news or offerings.

Meeting Preparation

Assisting in preparation for client presentations or meetings.

Policy & Procedure Documentation

Document Creation

Drafting policies, procedures, or manuals based on provided information.

Editing and Formatting

Assisting in the preparation of documents for compliance audits.

Revision Management

Updating documents based on new policies or changes within the organization.

Organization and Accessibility

Managing and organizing policy documents for easy access and reference.

Compliance Management

Compliance Monitoring

Keeping track of deadlines and requirements to ensure the organization adheres to regulations.

Audit Preparation

Assisting in the preparation of documents for compliance audits.

Record-Keeping

Organizing and managing compliance-related records and documents.

My Project Lead has impressively developed skills in task organisation, managing special projects in a short time, lead management, and crafting unique tax-related emails. Her ability to adapt to changes and drive firm growth is commendable.
If there is a rating. I give 5 stars out of 5.

Mia CEO, *Hicotax and consulting, Indiana, US
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